GENERAL MANAGER CORPORATE SERVICES
Solomon Islands Electricity Authority T/A Solomon Power aims to provide a safe, reliable, affordable and accessible supply of electricity to the Solomon Islands. Our vision is about energising our Nation. We are working with our stakeholders towards Nation building through increasing the footprint of the electricity network and making electricity accessible and affordable to more people in the Solomon Islands.
As a state-owned enterprise, Solomon Power is currently going through a remarkable period of change and innovation. We are benchmarking ourselves against utility companies in developed countries and aspire to meet or exceed their standards. In doing so, we require individuals who are passionate about their careers, about developing a flexible workforce and empowering the individual employee to look beyond the confines of their traditional barriers to professional growth and development.
Exciting and challenging Executive-management level opportunity is now available for those looking for a career in the utilities business. In an industry with low employee turnover and high long-term employment engagements, such Executive level opportunity are rare.
If you believe you have what it takes to be a change-agent, that you have the right attitude to drive sustainable growth and possess inspiring leadership qualities, then apply today to be Solomon Power’s General Manager Corporate Services
Primary Objectives
The General Manager Corporate Services is responsible for providing leadership and management of the Corporate Services Division and delivery of its services, its annual work plan and associated budget. The incumbent will lead in particular the Human Resources, Legal, Health Safety Security
& Environment, Fleet, Lands, Buildings, Business Administration, Learning Services, Recruitment and Insurance functions. The incumbent will report to the Chief Executive Officer.
Key Result Areas
The following key result areas are expected to be achieved when undertaking the duties of the position:
- Solomon Power’s strategic goals supported and delivered.
- Effective leadership of the Corporate Services Division.
- Strategic Human Resources Management (HRM) for Solomon Power.
- Fully compliant Corporate Services Division.
- Occupational Health and Safety Leadership.
- Fleet, lands, buildings and insurance regime managed efficiently and effectively.
- Proactive and effective management of staff unions/associations.
- Maintaining high standard of service quality.
- Teamwork and cooperation that delivers effective and efficient operations
- Solomon Power’s organisational values and standards promoted and upheld at all times.
Qualifications
- Preferred: Bachelor’s Degree in administration, Management and/or Human Resources Management.
- Desired: Masters’ Degree in Business Administration and or Management.
Work Experiences
- Broad leadership and strategic management experience with a proven record of managing business objectives, goals and priorities at a senior management level to advance business performance, growth and innovation.
- Proven experience with managing and partnering with key stakeholders including employee representatives; negotiation and agreement experience necessary.
- Sound knowledge and experience to deliver key accountabilities and superior performance.
- Demonstrated experience in developing and delivering business and team KRAs.
- Proven track record of high-quality service provision to customers.
- Superior technical competence on one of the leading service provisions (Human Resources, Business Performance, Legal and Contracts, Administration, Project Management).
- Experience in leading and managing a diverse base of service providers in the professional services area.
- Demonstrated ability to establish, manage, motivate, train and develop an effective team and team members.
- Appreciation of diverse employee demographics and local cultural underpinnings.
- Good working knowledge of the utility industry or large corporate organisations, the business model and the key stakeholders; employee relations, talent management, performance management, workforce and succession planning.
The Role Statements can be acquired upon request by email; recruitment@solomonpower.com.sb. All applications must be addressed to: Chief Executive Officer, Solomon Power, P O Box 6, HONIARA. You can submit your application either in hard copy, which you can be dropped off at the Solomon Power Ranadi Office or by soft copy through the restricted email: recruitment@solomonpower.com.sb. Applications close at
4.30pm, on Tuesday 8th December 2020.
Solomon Power thanks all applicants and wishes to advice that only those who satisfy the Key Selection Criteria and are shortlisted for interview will be contacted. Therefore, we will not be formally replying to all applications.
GENERAL MANAGER CUSTOMER SERVICES
Solomon Islands Electricity Authority T/A Solomon Power aims to provide a safe, reliable, affordable and accessible supply of electricity to the Solomon Islands. Our vision is about energising our Nation. We are working with our stakeholders towards Nation building through increasing the footprint of the electricity network and making electricity accessible and affordable to more people in the Solomon Islands.
As a state-owned enterprise, Solomon Power is currently going through a remarkable period of change and innovation. We are benchmarking ourselves against utility companies in developed countries and aspire to meet or exceed their standards. In doing so, we require individuals who are passionate about their careers, about developing a flexible workforce and empowering the individual employee to look beyond the confines of their traditional barriers to professional growth and development.
Exciting and challenging Executive-management level opportunity is now available for those looking for a career in the utilities business. In an industry with low employee turnover and high long-term employment engagements, such Executive level opportunity are rare.
If you believe you have what it takes to be a change-agent, that you have the right attitude to drive sustainable growth and possess inspiring leadership qualities, then apply today to be Solomon Power’s General Manager Customer Services
Primary Objectives
The General Manager Customer Services is responsible for providing leadership, management and delivery of the Customer Services Division, its annual work plan and associated budget. The incumbent will lead in particular the customer service, metering, billing, debt recovery, cash power and public relations functions. The incumbent will report to the Chief Executive Officer.
Key Result Areas
The following key result areas are expected to be achieved when undertaking the duties of the position:
- Solomon Power’s strategic goals supported and delivered.
- Effective leadership of the Customer Services Division.
- Human capital management within the Customer Services Division.
- Fully compliant Customer Services Division.
- Robust public relations function.
- Call Centre department effectively developed.
- Effective and efficient management of metering department.
- Teamwork and cooperation.
- Occupational Health and Safety leadership.
- Solomon Power’s organisational values and standards demonstrated and upheld at all times.
Qualifications
- Preferred: Bachelor’s Degree in Business Administration, Business and Management or Commerce
- Desired: Masters’ Degree in Business Administration, Business and Management
Work Experiences
- Significant experience in developing and implementing innovative approaches to Customer Services.
- Proven experience in meeting and exceeding the organisation’s strategic goals.
- Some knowledge in Finance.
- Ability to lead and supervise subordinates.
- Proven track record of high-quality service proposition to customers.
- Demonstrated experience in developing and delivering business and team KRAs.
- Ability to communicate effectively with internal and external contacts.
- Ability to provide technical advice and expertise.
- Experience in managing a diverse base of service providers in the professional services area.
- Proven track record of developing staff professionally.
The Role Statements can be acquired upon request by email; recruitment@solomonpower.com.sb. All applications must be addressed to: Chief Executive Officer, Solomon Power, P O Box 6, HONIARA. You can submit your application either in hard copy, which you can be dropped off at the Solomon Power Ranadi Office or by soft copy through the restricted email: recruitment@solomonpower.com.sb. Applications close at 4.30pm, on Tuesday 8th December 2020.
Solomon Power thanks all applicants and wishes to advice that only those who satisfy the Key Selection Criteria and are shortlisted for interview will be contacted. Therefore, we will not be formally replying to all applications.