METER TECHNICIAN (Local)
Reporting to the Meter Services Team Leader, this role supports the team in the safe, effective and efficient delivery of key outcomes in terms of meter reading, meter recording and meter testing.
Primary Objectives:
- Responsible for accurate meter reading and recording
- Meter disconnection according to daily disconnection schedules.
- Meter reconnection according to reconnection schedules
- Meter testing according to daily schedule
- Load assessment at commercial and domestic sites
- Site testing for commercial customers
- Meter verification, installation and repairs
Key Result Areas:
- All meter technical services handled in a professional and efficient manner at all times
- Fully informed Meter Services Team Leader or Meter Engineer
- Operationally compliant organisation
- Satisfied customer through quality service delivery
- Solomon Power image and value standards demonstrated at all times
Educational Background:
- Trade Certificate in Electrical from a recognised tertiary institution.
Knowledge & Experience:
- Minimum 2-3 years’ work experience as a Trade Electrician
- Knowledge of safety policies, procedures requirements
- Strong stakeholder management and customer service experience
- Computer literate and proficient in MS Office
- Knowledge of programming, testing, repairing and calibration of electronic and mechanical meters
- Good oral and written communication skills in English.
Skills & Abilities:
- Must be able to monitor and report on risks for the work group
- Delivers results by effectively using work plans
- Comply with set procedures
- Collect and collate required information
- Collate key facts into a standard form, document or letter
- Recognise and address underlying customer needs, in addition to those expressed overtly
- Utilise time and effort efficiently to complete tasks set by others
- Select a solution to a defined problem or issue using established technical solutions
- Comply with the laws, policies and procedures relating to an area of work
- Apply technology appropriately to achieve work objectives
- Operate specialised equipment, plant or vehicles ensuring operational efficiency
- Respond to equipment malfunctions, checking and adjusting to ensure equipment is fully operational prior to reuse
- Minimise accidents by organising the personal work space to reduce the likelihood of an accident or incident
Your Application must have the following:
- A Covering Letter with your contact details including your emails address and mobile contact
- A copy of your Updated CV setting out your professional qualifications, work experience achievements and contact details of at least (2) professional referees
- A separate statement addressing the key result areas (KRA) stated above in the same order, succinctly addressing your accomplishments and experience for each KRA
- Copies of transcript and other professional trainings Certificates must be certified.
- Hard copy can be delivered to the Executive Assistant Office or by soft copy send to email: recruitment@solomonpower.com.sb
The Role Statements can be acquired upon request by email to; recruitment@solomonpower.com.sb. All applications must be addressed to: Manager Human Resources and Learning, Solomon Power, PO Box 6, HONIARA. Applications close at 4.30pm, on Friday 8th November, 2019.
Solomon Power thanks all applicants, and wishes to advice that only those who satisfy the Key Selection Criteria and are shortlisted for interview will be contacted. Therefore we will not be formally replying to all applications.
CALL CENTRE OFFICER (Local)
This role reports to the Team Leader Call Centre and providing immediate support for customers in ensuring Solomon Power’s customer care deliverables are achieved and maintained.
KEY RESULT AREAS:
- Quality Call Centre Services to Solomon Power Customers
- Complete and deliver Accurate and Timely Reports
- A healthy, safe and OHS compliant
- Environmental protection is prioritised at all times.
- Organisational Values are upheld and promoted at all times
STANDARDS
- Attend to Customers calls professionally and in a timely manner in compliance with Solomon Power’s service delivery standards
- Teamwork and cooperation ensured through working collaboratively with team members so service deliverables are achieved.
- Comply with any direction given by Solomon Power or one of its Responsible Officers with respect to any health and safety matter under current Safety acts and regulations adhered.
- Compliance with lawful direction given by Solomon Power with respect to health and safety matters under current Safety acts and regulations
- Organisational values and good corporate and governance practices are complied with whilst delivering outcomes.
EDUCATIONAL BACKGROUND:
Diploma in Business Customer Service or a relevant tertiary education from a recognized institution.
EXPERIENCE:
- At least 2 years in similar position or some experience in customer care work
KNOWLEDGE SKILLS and ABILITIES:
- Effective communication skills – both written and oral
- Must be computer literate
- Must have high interpersonal skills
- Excellent customer services skills
Your Application must have the following:
- A Covering Letter with your contact details including your emails address and mobile contact
- A copy of your Updated CV setting out your professional qualifications, work experience achievements and contact details of at least (2) professional referees
- A separate statement addressing the key result areas (KRA) stated above in the same order, succinctly addressing your accomplishments and experience for each KRA
- Copies of transcript and other professional trainings Certificates must be certified.
- Hard copy can be delivered to the Executive Assistant Office or by soft copy send to email: recruitment@solomonpower.com.sb
The Role Statements can be acquired upon request by email to; recruitment@solomonpower.com.sb. All applications must be addressed to: Manager Human Resources and Learning, Solomon Power, P O Box 6, HONIARA. Applications close at 4.30pm, on Friday 8th November, 2019.
Solomon Power thanks all applicants, and wishes to advice that only those who satisfy the Key Selection Criteria and are shortlisted for interview will be contacted. Therefore we will not be formally replying to all applications.
PURCHASING OFFICER (Local)
This role reports to the Procurement Manager and is primarily responsible for local purchases, ensures and maintains local procurement processes are in accordance with Solomon Power Processes, Policies and Regulations.
Recipients of the Program will have the opportunity to be coached and mentored by seasoned professionals while they gain first-hand industry experience through on the job training.
KEY RESULT AREAS:
- Effective and Efficient Order Processing
- Provide technical expertise on procuring
- Data Integrity
- Deliver Accurate and Timely Reports
STANDARDS
Submissions must include a Cover Letter, updated Curriculum Vitae, at least two (2) Reference Letters from non-relatives, certified copies of Certificates and Academic Transcripts, and prove of citizenship. Solomon Power will accept applications via the following channels:
- Liaise with Procurement Manager and ensure that the operation of the Local Purchasing are carried out smoothly from time to time
- Check Supplier capability and delivery of goods and services as per specifications provided and is within the requested timeframe.
- Receive and process departments and outstations request. Ensure goods procured are checked and confirmed upon delivery.
- Ensure all data relating to local purchase are maintained
- Ensure reports assigned to this role is prepared within the required timeframe and checked for accuracy of content and forwarded to the Procurement Manager.
EDUCATIONAL BACKGROUND: Certificate in Business or Accounting from a recognized institution.
EXPERIENCE:
- At least 3-5 years in similar position
KNOWLEDGE SKILLS and ABILITIES:
- Effective communication skills – both written and oral
- Must be computer literate
- Must have high interpersonal skills
- Excellent customer services skills
- Must have a valid Driver’s License
Your Application must have the following:
- A Covering Letter with your contact details including your emails address and mobile contact
- A copy of your Updated CV setting out your professional qualifications, work experience achievements and contact details of at least (2) professional referees
- A separate statement addressing the key result areas (KRA) stated above in the same order, succinctly addressing your accomplishments and experience for each KRA.
- Copies of transcript and other professional trainings Certificates must be certified.
- Hard copy can be delivered to the Executive Assistant Office or by soft copy send to email: recruitment@solomonpower.com.sb
The Role Statements can be acquired upon request by email to; recruitment@solomonpower.com.sb. All applications must be addressed to: Manager Human Resources and Learning, Solomon Power, P O Box 6, HONIARA. Applications close at 4.30pm, on Wednesday 6th November, 2019.
Solomon Power thanks all applicants, and wishes to advice that only those who satisfy the Key S election Criteria and are shortlisted for interview will be contacted. Therefore we will not be formally replying to all applications.